Shipping & Return Policy

Effective Date: 12 May, 2025

Thank you for choosing Outfits Co. We are dedicated to providing a smooth and reliable shopping experience. Please read our shipping and return policy below.

Shipping Policy

1. Shipping Locations
We currently ship all over Bangladesh. For international orders, please contact us at [email protected].

2. Shipping Time

• Standard delivery within Dhaka: 2–3 business days

• Outside Dhaka: 3–5 business days

• During peak seasons or holidays, shipping may take longer.

3. Shipping Charges

• Delivery charges may vary based on location and order value. Final shipping cost will be displayed at checkout.

4. Order Tracking
Once your order is shipped, you will receive an SMS/email with tracking details.

5. Delivery Partners
We work with trusted courier services to ensure safe and timely delivery of your products.

Return Policy

1. Return Eligibility

• Items must be unused, unwashed, and in original condition with tags attached.

• Returns must be initiated within 7 days of receiving the product.

2. How to Request a Return

• Email us at [email protected] with your order number and reason for return.

• We will respond with return instructions and the return address.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or incorrect.

4. Refunds

• Once your returned item is received and inspected, we’ll notify you about the approval of your refund.

• Approved refunds will be processed to your original payment method within 7–10 business days.

5. Exchanges
We only offer exchanges for defective or damaged items. Contact [email protected] for assistance.

Contact Us
Outfits Co
Email: [email protected]
Phone: +8801869-470782
Location: Lalmatia, Mipur- 11, Dhaka, Bangladesh

This policy may be updated from time to time. Please refer to this page for the latest version.